Go Reset

Error 0x61011beb on HP Officejet and Photosmart printers

Solution 1:

• With the printer power on, disconnect the USB cable from the computer.
• Remove the ink cartridges
• Unplug the power cord. Wait for at least 1 minute. Plug the unit back in (press the power button if necessary)
• Wait for the "Insert Cartridges" message. Reinstall the cartridges
• Close the product doors
• If you receive a recalibration message, allow the printer to complete this task
• Reconnect the USB cable
• Try your print job again

Solution 2:

• Plug it directly into the wall, rather than into a UPS.


• Verify that the unit is switched on. Disconnect the USB/Ethernet cable from the All-in-One and also disconnect power cable from All-in-One and also from wall outlet.


• Wait 30 seconds.


• Plug in the power cable to All-in-One and also to wall outlet.


• Check for the functionality.

Solution 3:

• Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.


• Then, press and hold # and 6 while plugging in the power cord.


• Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One