Wednesday, July 4, 2012

Error 0x61011beb on HP Officejet and Photosmart printers


Solution 1:

  • With the printer power on, disconnect the USB cable from the computer.
  • Remove the ink cartridges
  • Unplug the power cord. Wait for at least 1 minute. Plug the unit back in (press the power button if necessary)
  • Wait for the "Insert Cartridges" message. Reinstall the cartridges
  • Close the product doors
  • If you receive a recalibration message, allow the printer to complete this task
  • Reconnect the USB cable
  • Try your print job again

Solution 2:

  • Plug it directly into the wall, rather than into a UPS.

  • Verify that the unit is switched on. Disconnect the USB/Ethernet cable from the All-in-One and also disconnect power cable from All-in-One and also from wall outlet.

  • Wait 30 seconds.

  • Plug in the power cable to All-in-One and also to wall outlet.

  • Check for the functionality.

Solution 3:

  • Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.

  • Then, press and hold # and 6 while plugging in the power cord.

  • Continue holding until it displays Semi Full Reset message in the front panel of the All-in-One


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